Frequently AskedQuestion

We have three kinds of classes/sessions in BitClass.

  1. Free Workshops - Were the same content is delivered daily for 1.5 hours and you can access it for free.
  2. Workshops @ Rs.99 - In this workshop you can access 2 days of content from the same teacher. It's a LIVE interactive session and on completion you will be given access to the recordings of the classes as well.
  3. Full Courses - The duraction of fulll course can vary. At the end of the course you can expect to Master in any of the topics of your choice.

No, you will not be getting a certificate on completion of the free class. You can avail certificates on completion of the Full Courses.

    No, you will not be allowed to change the course once the course has commenced. However, you will be allowed to change to a different course with similar pricing if your course has not already commenced.

      If you are unable see/download the certificate, we would request you to follow the below steps:

      1. Complete the feedback form on completion of your course, post which your certificate will automatically be unlocked and you can download the same from the BitClass Application.
      2. Go to Google Playstore and upgrade to the latest version of the BitClass Application and follow Step 1.
      3. If you are still unable to see/download the certificate, please write to hello@bitclass.live for immediate assistance from our team.

      Go to "My Classes" and on the course tab click on "Feedback Form" to let us know about your experience on completion of your course, post which your certificate will automatically be unlocked and you can download the same from the BitClass Application.

        To change your name in your profile, go to "Settings" on the BitClass Application, then go to "View Profile" where you will find the option to edit your name.

          To change your name in your certificate, go to "Settings" on the BitClass Application, then go to "View Profile" where you will find the option to edit your name. On editing your name, fill in the feedback form and download the certificate from the "Certificate" tab on your Course tab.

            You will be able to access the recordings until you delete your BitClass account.

              No, you will not be able to download the recording. However, the recordings are available to you at all times on both your Application and from our webiste www.bitclass.live.

                We do not provide refunds under any circumstances (unless the course is cancelled by BitClass). However, for Full Courses we will be able to help you with putting your class on hold and getting it rescheduled to another batch if notified before the class commencement. For immediate assistance for the same, please write to our team at hello@bitclass.live.

                  Yes, you are allowed to reschedule your class before your class coommencement.

                  1. For Free/Rs.99 Workshops - Please go to "My Classes" and on the Course tab, click on "Reschedule My Class" option to be able to see upcoming class dates and to get your class rescheduled immediately.
                  2. For "Full Courses" you can write to our team at hello@bitclass.live for immediate assistance and they will be to assist you.
                  3. Please note that you are allowed to reschedule your class only before your class commences.

                  You can find all the materials required for your classes on the course page. Please click on "My Classes" and click on the "Course Tab" to be able to see your course page and all the materials required before the classes!

                  1. Please note that in case of Cooking/Baking classes, the instructor will be posting the ingredient and recipe PDF on the group chat a day before the class begins. To access the group chat, please click on "My Classes" and go to the "Group Chat" option on your Couse Tab.

                  The materials required for your classes are easily accessible on E-Commerce webistes. If you are unable to find them on the same, you can interact with the teacher during the classes and they will be able to help yoiu better with other options!

                    Yes, you can definitely attend the class even without the materials! On completion of the classes, the recordings will be made available to you. Hence, you can re-visit the class and work along with the recordings as and when you have the materials.

                      The recordings are usually uploaded 2-4 hours after class completion. We would request you to check again after 2-4 hours of your class to find the recordings by clicking on the "Recordings" option on the course tab.

                      1. Please note that recordings will not be provided for "Free Workshops".